In addition, subject to certain exceptions, any monetary Prizes from Games that are played through OLG.ca, including those Draw-Based Lottery Games Played Online funded through Direct Pay, will be loaded to the Player Account by means of a credit to the notional balance of such Player Account. The withdrawal of funds representing such Prizes from a Player Account will be subject to the terms and conditions of this Agreement. Instructions for claiming non-monetary Prizes will be provided to Players by OLG from time to time.
ERRORS AND UNAVAILABILITY OF OLG.CA
Following the registration of a Player Account, the Player is solely responsible for maintaining the security and secrecy of the Player's Username and Password, including related security or verification questions and answers. A Player is not permitted to disclose the Username and Password to any other individual , and only the Player is permitted to use the Username and Password to log into the relevant Player Account. Without limiting the generality of the foregoing, a Player is not permitted to use their Username and Password for the purpose of giving any other individual access to the Player's Player Account for any reason. All transactions made through a Player Account following the correct entry of a valid Username and Password will be deemed to have been made by the Player, and the Player will be solely responsible for all such transactions.
An Intending Player who does not satisfy all of the foregoing criteria is not eligible to register an account with OLG.ca or to become a Player. OLG, in its sole discretion, may require additional information or documentation from an Intending Player or Player prior to completing the registration of a Player Account or at any time thereafter, including for the purposes of confirming a Player's identity or other Player Contact Information and in order to investigate any other suspected breaches of this Agreement . A failure of the Intending Player to satisfy any of the foregoing will constitute a material breach of this Agreement. When registering for a Player Account, an Intending Player will be required to create a Username and Password.
In the event of a discrepancy between the draw results presented on this web site and Loto-Québec's official winning list, the latter shall prevail. If you are a Saskatchewan resident you can purchase or renew your lottery subscriptions online. Download the official Ontario Lottery and Gaming CorporationRules Respecting Lottery Gamesand the Ontario Lottery and Gaming Corporation Rules Respecting iGaming Lottery Games. While efforts are made to ensure that the rules and game conditions are accurate and up to date, they cannot always reflect changes. The Ontario Lottery and Gaming Corporation reserves the right to change these game conditions and Rules Respecting Lottery Games, with or without notice and at such times and in such manner as OLG deems appropriate. OLG limits the total amount payable for prizes per draw in each of the 22 prize categories to $4 million.
In addition, OLG and its payment processing service providers may use and disclose aggregated transaction information for various analytical purposes relating to their respective businesses . By using a payment method listed in 6.2 –6.2 to fund a Player Account or for Direct Pay, the Player expressly consents to OLG or its payment processing service providers, or both, storing such transaction information located on servers located outside of Ontario, but within Canada and using and disclosing aggregated transaction information for the purposes described in this paragraph. A Player is not permitted to use OLG.ca or any component thereof or any content included on OLG.ca for any business, commercial or public purpose or for any other purpose that OLG advises the Player from time to time is not permitted. Without limiting the generality if the foregoing, a Player may not, through chat or otherwise, display, provide or transmit any content that is deemed by OLG to be inappropriate or threaten bully or otherwise harass any other Player.
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“Direct Pay Subscription Terms”means the terms and conditions applicable to a subscription for tickets for a Draw-Based Lottery Game Played Online made through Direct Pay in accordance with Section 5. Flex your sports knowledge anywhere and anytime with POOLS, now available online. Access exclusive perks and get rewarded for playing your favourite casino games.
If a Player who wants to play Games (other than Play-for-Free Games, Sports Betting Games Played Online and Draw Based Lottery Games Played Online) has both Bonus Funds and Unutilized Funds in their Player Account , the Unutilized Funds will be used first to play the eligible Games until all of the Unutilized Funds have been utilized, following which time the Bonus Funds will be used. Winnings from wagers placed with Bonus Funds are added to the Bonus Funds balance. A Player may cancel their withdrawal request through their Player Account. Provided such cancellation has not been processed by OLG, the relevant funds will be returned to the Unutilized Funds in the Player Account. In the event that any amount becomes owing to OLG by the Player under or in accordance with the terms of this Agreement, OLG shall have the right to deduct such amounts from the Player's Unutilized Funds and to adjust the notional balance of funds in the Player Account accordingly without the requirement for any advance or further notice to be provided to the Player by OLG.
Individuals must be 18 years of age or older to participate in lottery, charitable gaming and in-store sports betting, in Ontario. Individuals must be 19 years of age or older to visit casinos and slot facilities in Ontario, and to participate in online casino gaming and online sports betting, in Ontario. OLG will use reasonable efforts to notify Players in advance of planned Downtime by posting notices at OLG.ca or through other appropriate means as determined by OLG in its discretion.
Subject to certain exceptions, withdrawals of Unutilized Funds from a Player Account will be processed by means of an electronic bank transfer to a bank account that is registered by the Player and which OLG has verified and approved, to its satisfaction, is held by the Player at a bank or other financial institution acceptable to OLG in Canada. A Player is not permitted to designate a bank account for such purposes that is not held by the Player . OLG will hold a Player's monies that are deposited with OLG for purposes of funding the notional balance of a Player Account in a bank account or escrow account as trustee for the Player . Notwithstanding anything to the contrary contained in this Agreement, OLG will deal with a Player's money that has been deposited with OLG as a trustee, and nothing contained herein shall create or give rise to any obligation on the part of OLG to repay any money to the Player as the Player's debtor.
That the Player has completed the Future Game Transactions with adequate time to allow OLG to process and record such transaction. The “never miss a draw” option, which provides a Player with the option to automatically purchase a ticket for an indefinite number of draws in a Draw-Based Lottery Game Played Online in accordance with theOLG Rules Respecting iGaming Lottery Games. If a Player discovers any inaccuracy or error in the information that is contained in their Player Account, or if the Player suspects that such an inaccuracy or error may exist, regardless of who is responsible for the inaccuracy or error, the Player is required to immediately contact Player Support.
OLG may, from time to time, disclose a Player's registration information to third-party service providers for the purposes of confirming that the Player's registration information remains true and accurate. In addition, OLG may, at any time in its sole discretion, request additional information and documentation from a Player for this purpose. Prospective Players, Intending Players, and Players are solely responsible for supplying and maintaining all equipment, technology and services that they require to access and use OLG.ca. The performance or operation of OLG.ca or any website or Mobile Applications that OLG may make available to Players from time to time may be affected by a Player's computer equipment, mobile device, Internet connection or other factors that are outside of OLG's control.
No other means of funding the notional balance of a Player Account are permitted as of the date of this Agreement. A ticket purchase transaction by a Player by way of subscription in accordance with this Section 5.3 is referred to as a “Future Game Transaction”. Players may play certain Draw-Based Lottery Games Played Online by way of subscription provided a player has Unutilized Funds in their Player Account, or by Direct Pay in accordance with the Direct Pay Subscription Terms, and otherwise complies with the terms of this Section 5 and the OLGRules Respecting iGaming Lottery Games. OLG may take all steps in relation to the Player or the Player Account that OLG determines, in its sole discretion, to be appropriate in respect of any hateful, discriminatory, sexist, violent, offensive or other inappropriate content.
“Direct Pay” means the online payment for the purchase of Draw-Based Lottery Games Played Online , executed through the permitted payment card of the Player without the need to fund the Player Account, rather than through the use of Unutilized Funds and/or Bonus Funds. The maximum prize that can be won on any one Keno ticket, not including Keno Bonus, is $200,000, regardless of the amount wagered. If you've won a prize of $2,000 or more, the earliest you can claim your prize is the day after the draw. Keeping gambling fun for all players is an important part of being socially responsible.
However, it may not be possible to notify Players in advance of Downtime, including in circumstances beyond OLG's control or if the Downtime is determined to be necessary to address a potential or actual security threat or breach. Notwithstanding anything to the contrary contained in this Agreement, a Player shall not be entitled to any compensation arising from or as a result of any Downtime including, for example, if a Player is unable to withdraw Unutilized Funds through OLG.ca or if Bonus Funds expire during the period of any Downtime. From time to time, OLG may, in its sole discretion, whether for promotional purposes or otherwise, offer to upload Bonus Funds into a Player Account, subject to the Player accepting the offer of the Bonus Funds. Bonus Funds have a notional monetary value only, so they are not Unutilized Funds at the time they are awarded. A Player is not entitled to receive Bonus Funds unless OLG, in its sole discretion, determines that Bonus Funds should be offered to a particular Player. A Player can forfeit Bonus Funds at any time by contacting Player Support.
A Player should review the applicable Bonus Funds Terms prior to accepting an offer of Bonus Funds. If a Player does not accept the applicable Bonus Funds Terms in their entirety, then the Player must not accept the relevant Bonus Funds or opt-out of the promotion in accordance with such Bonus Fund Terms. The awarding and availability of Bonus Funds are in OLG's sole discretion. The use of Bonus Funds may be limited to specific Games and specific periods of time, and Bonus Funds may expire and be cancelled if they are not used prior to a specified date or time. In addition, OLG may cancel Bonus Funds that have been uploaded into a Player Account at any time in its sole discretion. Subject to the terms and conditions of this Agreement, a Player may withdraw Unutilized Funds from their Player Account up to the then-current balance of Unutilized Funds.
The criteria will be specified in the terms and conditions that OLG determines are applicable to any specific Bonus Funds, and any use of such Bonus Funds must comply with the applicable terms and conditions relating thereto (the “Bonus Funds Terms”). All Bonus Funds Terms will be deemed to be incorporated by reference in this Agreement, and in the event of any inconsistency between the Bonus Funds Terms and the terms and conditions of this Agreement, the Bonus Funds Terms shall govern to the extent of the inconsistency. OLG may from time to time specify minimum and maximum withdrawal amounts applicable to Player Accounts. As of the date of this Agreement, the minimum amount of a single withdrawal of Unutilized Funds by a Player is $2, and there is no maximum amount of a single withdrawal of Unutilized Funds by a Player. If a Player wishes to withdraw less than the specified minimum amount, the Player must contact Player Support.
A Player can change their password at any time by going to the “My Account” or “Account Information” page. In the case of Sports Betting Games Played Online, the Intending Player must comply with the provisions of paragraphs 5, , and of Section 14.5 each time the Intending Player plays any of the Games. “Username and Password”means a unique combination of identifiers created by a Player that is used by a Player to identify themselves to the iGaming System each time the Player wants to access their Player Account.
